• Installation

As part of Core Systems’ commitment to provide outstanding customer care, we are happy to liaise with your chosen hardware supplier to ensure the correct infrastructure is in place to support EncoreLive.

As you’d expect from a market leader, we take the time to customise your software before your installation allowing you to easily brand everything you produce from day one onwards, plus this service is completely free of charge. EncoreLive can be customised to your requirements and corporate identity for:

Property and Client Fields
Match Areas
Standard Letters
Details Templates
Window Cards
Summary Details/Browse Sheets
Emailing
Press Advertising

• Training

We offer training onsite at our facility in Wolverhampton, or at your own premises. Our experienced trainers will work with your staff in small groups, to ensure users are fully able to use their new software.

Training normally takes place over two days – the first being a training and installation day where the basic skills needed to use EncoreLive will be covered, enabling your staff to enter key information into the system in order to run your office.

The second day of training looks at more advanced features ensuring that you and your staff can get the best from EncoreLive and make the most of its many features and functions.

Training at our offices can be done on an individual basis or as part of a mixed group.
Interested in booking training? Click Here

• Support

Core Systems’ support team has earned a reputation for outstanding support and service within this industry. Our aim is to continue to enhance this reputation.

Our support staff are friendly and technically skilled. They can help you with any enquiry about EncoreLive in an efficient manner and in layman’s terms.

Our support department can be contacted by email, telephone or fax and is open from 9am to 5.30pm Monday to Friday and 9am to 1pm on Saturdays.

• Technical Information

Core Systems knows that the requirements of an estate agency are highly individual, we do not adopt a ‘one size fits all’ attitude. Therefore we would be pleased to discuss your technical requirements - from necessary internet connections to server specifications. Please call our support team on 0870 701 4344 who will be happy to answer any of your questions.