Berriman Eaton serves the upper to middle end of the market in Tettenhall, Wombourne, Bridgnorth and Shifnal in the West Midlands.

Caroline Eaton comments on her experience of using EncoreLive across their four branches.

“The ability to look at several screens at one time was something that we'd never experienced before. It makes life so much easier when you need to access a range of client information quickly.

"This function also gives the client the right impression as you have all their details ready and to hand making our service a little more personal and even more professional.

“The real-time diary is also another fantastic function. We can now instantly book and confirm viewings and valuations with clients whether we are actually with the client, in our car or working from home. This is exactly the kind of customer service we're looking for.

“Core System's outstanding training programmes have always set it apart from its competition. Although EncoreLive is a completely different system, by the end of the first day of training I'd say 75 percent of my staff felt confident using it and after day two this rose to 100 percent.

“We also know from experience that we're backed up with Core Systems friendly and jargon free support service if we do have any problems with EncoreLive in the future.

“There's no doubt in my mind that EncoreLive is an essential tool for any estate agent. Multi-users will love its instant diary and remote access and single agents can take advantage of EncoreLive's ability to produce branded and professionally printed marketing material.

“Every estate agent who is serious about improving their business should be investing in EncoreLive.”