"Your installer/trainer attended our office yesterday to handle the main installation and training. He delivered a service on behalf of your company and your product that can only be described as superb. He didn't leave the building until almost 7pm (with a 3 hour drive home), and handled all of the staff's questions with good grace and professionalism. Much more importantly…. this morning, all of the staff are able to use the base functions of the system and they have had a great grounding."
Clarkes Estates
"I thought I would drop you a line to let you know that we have been very pleased with the level of service your team has given. Their support has been excellent and all our queries have been dealt with efficiently and with patience. Initially I bombarded your support team more or less every day and they all were very helpful and gave me clear advice as to how to resolve our queries.
Could you please pass on my thanks to them all who recently invested a lot of time to assist us."
Anthony Samuels
"I would like to put on record how very grateful I am for the excellent, support given today. Your tone, attitude and patience throughout a difficult and prolonged support call, were exceptional! Once again, Many Thanks."
Louis Taylor |
"EncoreLive is light years ahead of any product on the market and has given us the tools to move our business forward.
The real-time diary function is fantastic. We can now book client appointments, as well as update and share schedules, whether we are in the office or working remotely. It's clear to me that everyone should be using this system if they want to improve their customer service, and indeed their overall business."
Caroline Eaton, Berriman Eaton
"EncoreLive is simply phenomenal. Any forward thinking estate agent will recognise that it is far superior to anything else currently on the market. It has not only streamlined our business it's improved the effectiveness of all our staff."
Laurence Tremayne, Tremayne and Belcher
"EncoreLive's real time database means no more missed opportunities. We have complete control over applicants and sellers whichever office they originate from. The ability to instantly match properties with people, and vice versa, is just one of the fantastic features that improves our efficiency and customer service."
Richard Eaton, Berriman Eaton
"EncoreLive has really taken estate agency software to the next level. The desktop programme provides the same solid software that Encore is renowned for, albeit at a new level. And the additional browser option opens up a whole new way of working which is an extremely powerful business tool."
Chris Moody, Branch Manager, Ocean Home |